Extensive investment in e-commerce and logistics within Apotek Hjärtat

For Apotek Hjärtat 2019 was characterised by extensive investment in its e-commerce channel, a fast pace of renewal at existing pharmacies, continued investment in private label products and expansion of Min Doktor. Positive price and volume effects were, however, partially offset by increased costs relating to among other things logistics.

About Apotek Hjärtat

With 390 pharmacies and a market share of around 31%, Apotek Hjärtat is the second largest company in the Swedish pharmacy market. Pharmacy operations complement ­grocery retail and play an important role in ICA Gruppen’s efforts to achieve a leading position in health.

14778 SEK m

Net sales 2019

464 SEK m

Operating profit 2019*

3.1 %

Operating margin 2019*

*Excluding items affecting comparability