Net sales 2020
Strong volume growth with an exceptional increase in e-commerce in a market characterised by Covid-19
For ICA Sweden, 2020 was characterised by focused efforts to adapt the business to the prevailing situation with very high demand. The main priorities included securing sufficient capacity in logistics and that other activities were efficient in order to meet the sharp increase in online shopping. Throughout the year a significant amount of effort was also put into ensuring that the stores were safe for customers and providing safe workplaces for employees. Altogether, these efforts contributed to good sales growth and strong earnings development during a very turbulent year.
About ICA Sweden
With 1,266 stores and a market share of around 35%1 (for 2019), ICA Sweden is the leading grocery retail actor in the country. The independent ICA retailers own and operate their own stores, but have agreements with ICA Sweden in areas such as coordinated sourcing, logistics, market communication and store development.
1 For a definition of market share, see page 31 in Annual Report 2020.
Operating profit 2020*
Operating margin 2020*
*Excluding items affecting comparability