Strong fluctuations in sales due to Covid-19

2020 was a challenging year for Apotek Hjärtat. The focus during the year was on fending off strong fluctuations in sales, managing strong growth in the e-commerce channel and at the same time ensuring that the work environment was safe for employees.


About Apotek Hjärtat

With 391 pharmacies, extensive online operations and a market share of around 31%, Apotek ­Hjärtat is the largest company in the Swedish pharmacy market. Pharmacy operations complement ­grocery retail and play an important role in ICA Gruppen’s efforts to achieve a leading position in health.

15178 SEK m

Net sales 2020

383 SEK m

Operating profit 2020*

2.5 %

Operating margin 2020*

*Excluding items affecting comparability